Weekend Sale! Get up to 25% off and free shipping on all orders, use GRZSALE
SHIPPING & RETURNS
SHIPPING POLICY
Last updated 04/18/2024
​
Thank you for shopping with us! We want to ensure you have a smooth and enjoyable shopping experience, which includes transparent information about our shipping process. Please review the following shipping policy details:
Shipping Methods and Timelines:
-
We offer standard shipping and expedited shipping options.
-
Standard shipping typically takes 3-5 business days for domestic orders.
-
Expedited shipping is available for an additional cost and usually arrives within 1-3 business days.
Shipping Costs:
-
Shipping costs vary based on the shipping method selected and the destination.
-
Free shipping is available for orders over $75.
Order Processing Time:
-
Orders are processed and shipped within 1-2 business days (excluding weekends and holidays).
-
You will receive a confirmation email with tracking information once your order has been shipped.
International Shipping: (Unfortunately, No Sea Moss Gel Shipping)
• We offer international shipping to select countries.
• International shipping rates and delivery times vary based on the destination.
Shipping Restrictions:
-
Certain items may have shipping restrictions due to size, weight, or destination limitations.
-
We do not ship to P.O. boxes or APO/FPO addresses.
Order Tracking:
-
You can track your order using the tracking number provided in your shipping confirmation email or by logging into your account on our website.
Shipping Updates:
-
We will provide updates via email or SMS (if opted in) regarding the status of your shipment, including any delays or issues.
Lost or Delayed Shipments:
-
If your order is lost or significantly delayed, please contact our customer service team for assistance.
Returns and Exchanges:
-
Please refer to our Returns Policy for information on returning or exchanging items.
Contact Us:
-
If you have any questions or need further assistance regarding shipping, please don’t hesitate to contact our customer service team at info@iamgreenrozes.com or 240-854-6958.
RETURN & EXCHANGE POLICY
All sales are final and no refund will be issued.
​
We would like our customers to know due to the nature of the product, no returns can be accepted.
​
If something is wrong with the product, so happens to arrive damaged or is lost in the mail we will be glad to offer a replacement.
Please send your concerns and pictures along with your name, phone number, and order number to the email below.
​
If you have any questions concerning the return policy, feel free to contact us at: ​
240-854-6958 info@iamgreenrozes.com